Fully supported ECMA CSTA — the CTI standard your CRM and desktop tools already speak.
Monitor points, call events and call control over ECMA CSTA — not a proprietary lookalike. Tools built for standards-based PBXs plug in as-is.
Delivered, Established, Held, Transferred — events land in the agent workspace in realtime with the call context attached, so the record is open before hello.
Answer, hold, transfer and hang up from your own application. The workstation and your CRM stay in sync because they watch the same CSTA stream.
Every SDK — nine languages, generated from one schema — carries the voice events plane, so your app hears everything the platform hears.
Telequick runs every layer of voice — you bring the models.